Maintenance and Support Services

Whether scale up the scope of a project, incorporate new functionalities, or update legacy systems with present-day Infrastructure, take the help of our upkeep services. Our maintenance and support have been designed to improve and broaden a product's life.

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    Why do Businesses Need Us For Maintenance and Support?

    We offer application upkeep and backing to guarantee we exhibit security, backup and quick execution. Our group assists clients with helping agility to work on help and upkeep for programming while considering consistent improvement and consistency.
    We by and large utilize a help desk framework to focus on reporting and directing help issues. Our Help Desk empowers our application upkeep and backing to rapidly answer clients' requests, check the advancement of each undertaking, work on feedback, and track a background history of support ticket-based actions.

    Benefits Of Hiring Us

    Our reasonably trusted upkeep services help to cut down on significant programming time and we promise you a productive and bother free commitment. Revive your product framework and set it up for your future business difficulties by getting someone like us on board for full-fledged product support.
    Our people work on a strong methodology and an assortment of commitment models in accordance with the business needs and meet your short and long-term goals. We endeavor to be readily available to uphold clients at any given scale with a Service Level Agreement (SLA) to accommodate arrangements according to how you want.
    With our product upkeep and backing, get a broadened perspective on the strength of your applications and security foundation before there occur any kind of technical snags. We keep ourselves and the project ready for unforeseen disturbances, fix them as soon as possible and return them all to a functional state.

    • We are adaptable
    • We are versatile
    • We monitor proactively
    • We forecast risks

    Our Services For You

    Could it be said that you have complex legacy frameworks, applications, and software needing application upkeep and backing? Are you overburdened with programming upkeep, with no time for the turn of events and organizing new frameworks? If that is the case, think of opting for programming maintenance and support to save as many hours possible through the day to save enormous time on employing specialized people and adding up the overhead expenses. Keeping all these in mind, here are our services meant for you.

    Hire world-class developers for your project

    We have a dexterity team of designers & developers that works on clients projects excellently and delivers the project on timeline.

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    Our Process To Follow

    We do believe in upkeep empowering businesses to focus on core business. We follow a systematic approach to compelling long-haul upkeep with continuous help for all tech prerequisites.

    02

    Level 2 Support (L2)

    We essential help in investigating technical snags as it is about framework accessibility and performance checking. We perform activities relating to the back office at this point whether be end-user communication, resetting passwords, or modify accounts.

    04

    Level 4 Support (L4)

    Herein we arrange and manage servers for a setup and deploy frameworks for monitoring. We do ensure to shift IT framework to the cloud, while also delivering services for DevOps.

    01

    Level 1 Support (L1)

    Our L1 support technical experts watch out for introductory warnings to ascertain they have answered right away. If there are issues concerning less efficiency, overall performance and system stability, we investigate data and decide the most ideal way to address an issue.

    03

    Level 3 Support (L3)

    If the issue doesn't expect changes to the source code, our technical experts will reestablish the framework. This makes things be resolved as fast as could really be expected.

    05

    Level 5 Support (L5)

    Our technical experts thoroughly investigate to fix all the errors and bugs while also doing a performance review of code and audit. At the same time, we do go for major updates or upgrades to legacy applications with advanced functionalities and features.

    01

    Level 1 Support (L1)

    Our L1 support technical experts watch out for introductory warnings to ascertain they have answered right away. If there are issues concerning less efficiency, overall performance and system stability, we investigate data and decide the most ideal way to address an issue.

    02

    Level 2 Support (L2)

    We essential help in investigating technical snags as it is about framework accessibility and performance checking. We perform activities relating to the back office at this point whether be end-user communication, resetting passwords, or modify accounts.

    03

    Level 3 Support (L3)

    If the issue doesn't expect changes to the source code, our technical experts will reestablish the framework. This makes things be resolved as fast as could really be expected.

    04

    Level 4 Support (L4)

    Herein we arrange and manage servers for a setup and deploy frameworks for monitoring. We do ensure to shift IT framework to the cloud, while also delivering services for DevOps.

    05

    Level 5 Support (L5)

    Our technical experts thoroughly investigate to fix all the errors and bugs while also doing a performance review of code and audit. At the same time, we do go for major updates or upgrades to legacy applications with advanced functionalities and features.

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    Why do Businesses Need Us For Maintenance and Support?

    We proactively cater to guarantee that a product is entirely free of errors or bugs when we deliver. We follow the best upkeep practices to make your product vigorous and secure. Adaptive Support and Maintenance We help you with critical adjustments and corrections to your product for the groundbreaking necessities of your business. Here is what we actually do as a part of the programming upkeep.

    • Integration of operating system
    • Modifying utility with regards to support
    • Making changes in the configuration of hardware
    • Regulation and localization changes
    • Changes in data format

    Corrective Support and Maintenance

    In this, we assist with fixing mistakes in your product framework, whether they are logic-based blunders, coding blunders, or blunders lying with planning. Additionally, we do locate bugs or errors that emerge in product algorithms.

    Perfective Support and Maintenance

    Consistent upkeep and personal consideration are what we expect to capitalize on the innovation for your business. We look at your product entirely for alterations, enhancements, cancellations, augmentations, and improvements it might need and make an essential move.

    Preventive Support and Maintenance

    We act proactively by characterizing the proficiency of our programming upkeep efforts. Considering client suggestions and recommendations, we set up your product to deal with the future necessities of a business.

    Our Projects

    Some of Our Works

    We think big and have hands in all leading technology platforms to provide you wide array of services.

    H3 PreSchool

    Html, Wordpress

    IAVDL.org

    Html, Wordpress

    Florish Pharma

    Html, Wordpress

    MGMAIR

    Html, Wordpress

    Client Speaks

    Check our customers success stories.

    “Glasier inc has been very good at getting the relevant skills on board in a short period of time”
    Assigned resources produced a working MVP within an aggressive time frame and made revisions quickly, all while working with limited funds. This sense of urgency sets them apart from the competition and makes Glasier Inc a great partner for startups.
    Spandan Shah

    FoodVault

    Founder

    We were very happy with the work of Glasier inc. We gave them a challenging project which required several changes due to the nature of the project. Glasier inc was flexible with these changes and was able to provide work above and beyond what we asked for. On several occasions we asked for additional work that was not originally agreed upon and Glasier’s team performed this work in an exceptional manner.
    Fabrizio Capaccioli

    ASAcert SR

    Founder

    Glasier inc’ communication and technical expertise were impressive. They provided timely and detailed updates, which helped alleviate concerns over unexpected technical obstacles. While their initial timeline estimate was off, the team’s responsiveness led to a successful launch.
    Debora Iori

    Rotary Club Italy

    Director

    Frequently Asked Questions (FAQs)

    The cost of upkeep relies upon different variables, for instance, how much work, its intricacy, the number of users, etc. Tell us about the subtleties of your venture to us, and we will set up a precise quote for your case.

    The time expected to work on your venture generally relies upon your desire. You can sign an agreement with us for short or long-haul participation, contingent upon what most suits your business needs. You will find us prepared to help you with any intricacies in accomplishing essential goals.

    We offer assistance for keeping up with and refreshing mobile and web apps of any size, whether made by us or someone else. Additionally, we do take care of software maintenance issues of the market with advancements.

    To help you make the best decision, we concentrate on our experience and capacities. We give utmost importance to a client's necessities by offering ideal assistance.

    Let's work together

    We Love to Listen to Your Requirements

    Contact Us

    Or call us now +1 213 438 9696

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